Thank you for visiting the Medical Messenger (MM) website.  MM applies leading privacy practices and adheres to HIPAA and all other government regulations with regard to patient information.  The leading principles guiding our efforts include the following goals:

• protection of Provider and Patient privacy;
• maintaining the confidentiality of Provider and Patient data;
• ensuring appropriate levels of security for Provider and Patient data.

This policy describes how MM applies these principles to the handling of personal information the providers enter into our system through our AstralJet EMR and PM services.

Key features of our privacy policy include:

• The MM Privacy Policy applies to all AstralJet services. Our AstralJet Subscriber Agreement may provide additional policy guidance on privacy practices in compliance with the Privacy Policy. The additional policy guidance comes from our agreements with third-party vendors that provide features or functions as a part of AstralJet services.
• We will not require you to register or provide personal information in order to visit our website.  However, certain pages or areas of our site may require you to register or provide personal information before you will be granted access.
• MM does not ask for, or collect, personal information from Patients. All Patient information is entered by providers, their staff, or other medical support personnel.
• We will never sell or rent your personal information to outside parties.
• We may use Internet analysis tools (e.g., cookies) for limited uses authorized in this policy.
Privacy Act Rights.

MM follows the requirements of HIPAA, which protects patient information that MM maintains in AstralJet.  To view a full description of the HIPAA Privacy Rights you can go to http://www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/consumer_rights.pdf.

We only disclose patient personal information to third parties outside MM to partner companies that provide necessary services to or for AstralJet features or functions, or as authorized by law. We will only use patient information to process AstralJet requests for services or information. 
Information Collected and Stored Automatically
We automatically collect certain information about your visit to MM websites.  We limit the data collected to meet specific business needs and to protect your privacy.  We may know what path(s) you took on our Web sites, but we don’t know who you are.  We do not use this information to identify you personally without your express consent and an authorized purpose.

We may collect and store the following information about your visit to an MM website:
• General log information—Examples of general log information include, but are not limited to: Internet domain (for example, "xcompany.com" or "yourschool.edu"); Internet Protocol (IP) address; operating system; the browser used to access our Web site; the date and time you accessed our site; and the pages that you visited.
• Referral and statistical information where we have links to or from the site you visited.  Such data may include aggregate data such as the number of offsite links occurring during a visit to an MM webpage.

It may also include specific data, such as the identity of the site which you visited immediately before or after our site.  We do not use such data to identify you personally.
We use the general log information to help us make our websites more useful to visitors.  We use it to learn about how locations on our site are being used, what information is of most and least interest, and how we can enhance ease of use by ensuring our sites can interface with the types of technology our visitors use.   We also use such statistics to tell us of any possible site performance problems.  Except for oversight, law enforcement investigations, or protection of the MM information technology infrastructure as authorized by law, no other attempts are made to identify you or your usage habits. 
General logs are used for no other purposes than the purposes described above, and are scheduled for regular destruction in accordance with General Records Schedules published by the National Archives and Records Administration (NARA) and agency record control schedule requirements.
Use of Cookies and Tracking Technologies
What is a Cookie?
When you visit certain Web sites, they send a small piece of information called a “cookie” to your computer along with the Web page.

There are two kinds of cookiies.
• A Session Cookie is a line of text that is stored temporarily in your computer’s random access memory (RAM).  A session cookie is destroyed as soon as you close your browser.
• A Persistent Cookie is a line of text that is saved to a file on your hard drive and is called up the next time you visit that Web site.  This lets the Web site remember information about your previous visits and use of the Web site.  Persistent cookies are generally not used by any MM websites.

We may use Session Cookies in the following manner:
Log-on and log-off process — you do not have to log-on and register to browse our site.  If you decide to register with our site to use one of our online services, session cookies may help with the log-on and log-off process.  The cookies enable us to recognize your log-on ID when you log on so that we do not create a duplicate registration record for you.
Transactions and site usability — we may use Session Cookies to improve how you navigate through our Web site and conduct transactions.  Session Cookies are used to maintain your online session as you browse over several pages, or to store and enter information on a Web page so that you do not have to reenter the same information, repetitively.  Session Cookies may also be used to collect referral statistics when you click on a link to or from an MM webpage.

Information Collected from Online Forms:
Our website allow you to use online forms, such as for direct email of informational requests.  We will use the information you provide to respond to you or process a request.
Please remember that many of these forms are sent via email and may not be completely secure against interception across the Internet.  They may also remain as a permanent, retrievable record with your Internet Service Provider (ISP).  If your email communication or online form contains sensitive information, you may choose to send your request by U.S. mail.

Information Sharing:
We do not sell, rent, or otherwise provide your personal information to outside marketers.  Information collected via MM websites may be shared with employees, contractors, and other service providers as necessary to respond to a request, provide a service, or as otherwise authorized by law.  If appropriate, additional information regarding the use and disclosure of information collected on specific Web pages will be posted in the appropriate Privacy Policy for that webpage.

Security:
In those instances where we secure your personal information in transit to us over the Internet, and upon our receipt, MM uses industry-standard encryption, including Secure Socket Layer (SSL).  The connection icon area on your browser will change to “HTTPS” instead of “HTTP” when this security feature is invoked.  Your browser may also display a lock symbol on the task bar at the bottom of your screen to indicate this secure transmission is in place.  You should refer to the instructions for your particular Internet browser software to determine how to examine the security certificate from our Web site to verify the security of the connection.
For site security purposes and to ensure that MM websites remain available to all users, Mm and its partners employ software programs to monitor network traffic in order to identify unauthorized attempts to upload or change information, or otherwise cause damage.  Except for oversight or authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits other than those uses identified in this policy.
Unauthorized attempts or acts to either (1) access, upload, change, or delete information on this system, (2) modify this system, (3) deny access to this system, or (4) accrue resources for unauthorized use on this system, are strictly prohibited and may be considered violations subject to criminal, civil, or administrative penalties.
MM takes the security of all personally identifiable information we maintain very seriously.  We implement various measures to protect the security and confidentiality of personally identifiable information.  Such measures include access controls designed to limit access to personally identifiable information to the extent necessary to accomplish our mission.  We also employ various security technologies to protect personally identifiable information stored on our systems.  We test our security measures periodically to ensure that they remain operational.

Links to Other Sites
This Web site provides access to other Web sites outside our control and jurisdiction.  When you link to these Web sites, you leave our website and your communications are no longer protected by our privacy policies.  MM is not responsible for the privacy practices or the content of non-MM websites.  We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Information from Children
MM may collect Patient information from children under 13 years of age.  In instances where we collect personal information from children under 13 years old, we do this with the understanding that the provider is working with a parent or guardian that has given their consent.  We will take all reasonable steps necessary to protect the privacy and safety of any child from whom information is collected, in accordance with the Children’s Online Privacy Protection Act (COPPA).

Contact Medical Messenger
Please let us know if you have any questions or concerns regarding our privacy policy or use of your information.  You can contact us using any of the references on our Contact page for this website. Your inquiry will be treated confidentially and will not be shared with third parties, except as necessary to respond to your inquiry and for other purposes as authorized by the Privacy Act and other relevant legal authority.

Medical Messenger, Inc. Copyright 2009
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